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Tenants' Voice: Special Project Group - Communication Review 2026
Tenants' Voice are completing a review of communication in Housing. The group chose this subject as it was highlighted in a recent TSM Focus Group, it is a recurring theme in complaints, and it has been highly discussed in the ‘involved tenant’ meetings.
A survey is being issued to tenants and Housing staff to gather a range of feedback, which will be used to identify service improvements and create recommendations for the Housing service.
The group will create a report to be shared on the Housing Hub, so you can see the investigation details, findings, and their recommendations.
Thank you for your time.
Tenants' Voice: Special Project Group - Communication Review 2026
Tenants' Voice are completing a review of communication in Housing. The group chose this subject as it was highlighted in a recent TSM Focus Group, it is a recurring theme in complaints, and it has been highly discussed in the ‘involved tenant’ meetings.
A survey is being issued to tenants and Housing staff to gather a range of feedback, which will be used to identify service improvements and create recommendations for the Housing service.
The group will create a report to be shared on the Housing Hub, so you can see the investigation details, findings, and their recommendations.
